Shopify POS Setup & Configuration
Full Shopify POS configuration - staff permissions, payment hardware setup, receipt customization, tax configuration, and location settings across all retail locations.
POS INTEGRATION - SHOPIFY POSYour Online Store and Your Retail
Your Online Store and Your Retail
Locations - Running From One System.
Inventory, orders, customer data, and reporting unified across your Shopify online store and physical retail locations - via Shopify POS or a third-party POS integration, properly configured.
Everything That Goes Into a
Proper Shopify POS Setup.
Inventory Sync Across Locations
Online and in-store inventory unified in Shopify - stock levels updated in real time as sales happen at the till, preventing oversells online for products available in-store.
Product Catalog Alignment
Shopify product catalog configured for both online and POS - including POS-only products, location-specific pricing, and barcode / SKU alignment between the POS and online store.
Customer Data Unification
Customer profiles unified across online and in-store purchases - purchase history, loyalty data, and contact details accessible from both channels for better service and marketing.
Reporting & Analytics Setup
Shopify POS reporting configured - daily sales reports, staff performance, location-level revenue, and inventory movement across all channels in one view.
Third-Party POS Integration
For merchants using a non-Shopify POS - EPOS Now, Square, Lightspeed - we build the integration between the third-party POS and Shopify for inventory and order data sync.
Running online and in-store separately?
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WHO THIS IS FOR
The Right Fit for This Service.
You have a Shopify online store and one or more physical retail locations running on a separate POS system - and inventory is managed in two places, manually reconciled, and never quite in sync.
You're opening a physical location for the first time and you want to run it from Shopify POS so your online and offline operations share one inventory and one customer record from day one.
You're on a third-party POS - Square, Lightspeed, EPOS Now - and you want it connected to Shopify properly so stock levels and customer data don't live in completely separate worlds.
Your retail staff can't see online order history for customers who walk into the store, and your email marketing platform doesn't know what people bought in-store. Customer data is fragmented and it's costing you.
HOW WE WORK
Online and Offline Mapped Together
Before Anything Is Configured.
-
01
Channel & Operations Discovery
We map your current setup - online store, retail locations, current POS, inventory management approach - and define how the unified system should work before configuring anything.
-
02
POS Setup & Product Alignment
Shopify POS configured per location. Product catalog aligned for both channels - barcodes, SKUs, location stock, and POS-specific settings verified before the POS goes live.
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03
Inventory & Customer Sync
Inventory sync tested across online and in-store. Customer record unification verified - in-store purchases appearing in the customer timeline, online purchase history visible at the till.
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04
Staff Training & Go-Live
Staff trained on Shopify POS workflows. Go-live coordinated with your retail team. First day of trading monitored to catch any configuration gaps before they affect customers.
THE WORK IN PRACTICE
What a Shopify POS Integration Looks Like.
Fashion Retail
Shopify POS Rollout - Multi-Location Retailer, UK
Situation: Brand with 3 physical stores running EPOS Now, separate from a Shopify online store. Inventory managed in two systems. Staff had no visibility of online order history for in-store customers. Stock reconciliation was a weekly manual process.
Outcome: EPOS Now integrated with Shopify. Inventory unified across 3 stores and online. Weekly reconciliation eliminated. Staff visibility of full customer history from the POS on day one.
Shopify POSEPOS NowMulti-LocationInventory Sync
3 stores
and online unified - weekly stock reconciliation eliminated
HOW WE BUILD IT
The Stack Behind Every POS Integration.
Shopify POS
Shopify POS Pro
Shopify POS Lite
Multi-Location Inventory
Shopify Hardware
Third-Party POS
Square API
Lightspeed API
EPOS Now API
Vend / Lightspeed X
Shopify APIs
Admin GraphQL API
Inventory API
Locations API
Customers API
Webhooks
Development
Node.js middleware
Custom sync pipelines
GitHub
Questions About Shopify POS Integration.
1. What is Shopify POS and how does it work with the online store?
Shopify POS is Shopify's native point-of-sale system for physical retail. It runs on iPad or iPhone and connects directly to the same Shopify admin as your online store - sharing inventory, customer records, products, and reporting in real time. Sales made in-store are reflected in Shopify immediately and inventory is deducted across all locations automatically.
2. What's the difference between Shopify POS Lite and POS Pro?
POS Lite is included with all Shopify plans and covers basic in-person selling - cash and card transactions, receipt printing, and inventory tracking. POS Pro (additional cost per location per month) adds staff permissions, shift management, unlimited register access, exchange-only returns, and daily sales reporting by staff. We recommend the right tier based on your retail operation's complexity.
3. Can you integrate a non-Shopify POS with the Shopify online store?
Yes. For merchants on Square, Lightspeed, EPOS Now, or other POS systems who want to keep their POS but connect it to Shopify, we build an integration that syncs inventory, orders, and customer data between the two systems. The integration's depth depends on what the third-party POS API exposes.
4. How does inventory sync work across multiple retail locations?
Shopify supports multi-location inventory natively - each location has its own stock count and Shopify deducts inventory from the correct location based on where the sale happens. We configure location-level inventory, stock transfer workflows, and low-stock alerts per location. For third-party POS integrations, we build the sync to map to Shopify's location structure.
5. Can in-store customers be added to Klaviyo or our email marketing platform?
Yes. Customer profiles created or updated at the Shopify POS are the same customer records as your online store - which means any email marketing platform connected to Shopify (Klaviyo, Omnisend, etc.) picks up in-store customer data automatically, including in-store purchase events that can trigger post-purchase flows.
6. How long does a Shopify POS setup take?
A Shopify POS setup for a single location - configuration, product alignment, and staff training - typically takes 1 to 2 weeks. Multi-location setups run 2 to 4 weeks. Third-party POS integrations take 3 to 6 weeks depending on the POS platform's API quality and the depth of sync required.
Ready to Run Your Online and Retail
Operations From One System?
Tell us your current POS setup and how many locations you're running.
We'll scope the integration and respond within 24 hours.