Say Goodbye to Bugs and Broken Storefronts

From layout issues to app conflicts, we dig deep into your Shopify store’s code and functionality to fix what’s broken — fast, clean, and without disrupting your sales.

  • ✅ Theme layout distortions

    ✅ Product pages not displaying properly

    ✅ Broken collection filters

    ✅ Third-party app conflicts

    ✅ Mobile responsiveness issues

  • ✅ Liquid errors and script bugs

    ✅ Checkout issues or cart glitches

    ✅ Inventory sync or pricing display errors

    ✅ Speed drops due to bad code

    ✅ 404 errors and broken links

Why Partner with BrainBox for Troubleshooting?

  • 🔎 Root Cause Analysis

    We don’t just patch the bug — we investigate the root cause so it doesn’t come back.

  • ⚙️ Certified Shopify Experts

    Our developers work daily with custom Shopify themes, app logic, checkout extensions, and more.

  • Safe & Tested Fixes

    We work in staging environments and test thoroughly to ensure live-store stability.

  • 📈 Performance & Monitoring Tools

    We use monitoring and diagnostic tools to detect hidden issues and suggest future optimizations.

  • 💬 Clear Communication

    You’ll receive step-by-step updates, time estimates, and a fix report post-deployment.

Our Bug-Fixing Process

1
Submit the Issue

Share what’s broken, how you discovered it, and what’s impacted.


2
Diagnosis & Conflict Testing

We replicate and identify the root cause — whether it's theme code, app conflict, or a browser/device inconsistency.


3
Fix & Verify

Clean bug-free code is implemented, and verified across devices and major browsers.


4
Deliver Report & Recommendations

You receive a summary of the fix, along with suggestions for future prevention or improvements.

Built-in Health Monitoring

Include a mini-section here cross-linked from Uptime/Monitoring service.

We monitor your store’s uptime, speed, and error logs to proactively catch problems before they affect customers.

Integrations available with tools like:

Uptime Robot

Google Search Console

Shopify Activity Logs

Lighthouse Reports

Client Success Story

DTC Store Owner

- Amanda

“We had persistent theme bugs and app glitches affecting our product pages for weeks. BrainBox jumped in, cleaned up our code, and even found errors we didn’t know were there. No more missed sales.”

Frequently Asked Questions

Don’t Let Small Glitches Become Big Problems

Our Shopify troubleshooting experts are here to fix issues fast and keep your store running smoothly. Submit your issue and we’ll jump in.

Submit a Bug Fix Request Book a Free Diagnostic Call